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Maintenance Requests Explained

First login then go to Request and Maintenance to submit a request.

To help us address maintenance issues efficiently, all non-emergency maintenance requests should be submitted through the resident portal.

When submitting a request, please:

  • Include your apartment number
  • Provide a clear description of the issue
  • Upload photos if applicable (this helps speed up repairs)

Examples of appropriate maintenance requests include:

  • Plumbing leaks (Including Water Shut off Requests)
  • Electrical issues
  • Air conditioning concerns
  • Common area maintenance

Please note: payment-related questions should not be submitted through the maintenance request form. Those matters must be directed to property management directly.

Emergency situations should be reported immediately using the emergency contact information provided in the portal.

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